6 examples of digital signage applications in the medical industry
The application of Digital Signage has long surpassed the boundaries of familiar spheres of life.
At the end of 2023, Samsung published the results of a study dedicated to the use of Digital Signage, digital screens, specialized, and advertising content in the medical field – medical centers, clinics, hospitals, and other specialized institutions. As a result, areas of application and advantages of using digital screen solutions were identified.
Some facts are listed below:
— Creating convenient navigation, guiding to the destination — a patient may find it difficult to navigate, especially if they are trying to make it to an appointment on time. This distracts staff, causes anxiety, and leads to being late for the doctor. Navigation disruptions cost U.S. hospitals approximately $220,000 annually, plus they negatively impact service quality.
— Reducing anxiety in the waiting area by broadcasting useful, positive content.
— Efficient information exchange without using excessive paper materials — this saves the budget on printing products, maintenance, and staff. Additionally, digital screens offer much wider and more diverse possibilities for conveying information — speed, accuracy, style, variety, relevance, and positive emotions are the main advantages of using digital content in medical institutions.
— 71% of medical institutions in the U.S. increased their investments in digital technologies, spending $10 billion in 2022 (data from eConsultancy).
— According to Arbitron, 75% of patients remember messages displayed on digital screens. Patients who viewed specialized medical content reported that it improved their emotional state and conveyed information they could use.
— According to TouchSource, 80% of clients in medical institutions watch digital content with interest, and 90% recall what they saw. The anxiety level of visitors to medical clinics, hospitals, and centers decreases by more than 35% thanks to diverse content.
Overall, digital screens have a strong impact on the transmission and assimilation of clear, relevant, and accurate information about illnesses, treatment methods, and prevention. This enables the patient to engage in constructive dialogue with their attending physician. Such an experience increases engagement and loyalty.
Options for effective use of content and digital screens in a medical center
1. Clinic Map — as mentioned above, digital signage allows visitors to map routes tailored to their specific destinations, helping them navigate the clinic and locate various rooms and departments.
2. Doctor Appointment Schedules on Digital Screens (Digital Signage) — many people feel confused when they enter the lobby and realize they forgot to note which room their appointment is in. Using digital signage software easily solves this problem.
3. Digital Content About the Team and Doctors of the Center — visitors can get to know the doctors at the center, learning their full names, education, and experience. Having rare doctors or highly qualified specialists with academic degrees or significant work experience can be a major advantage for the medical center. Using a digital signage player ensures high-quality playback of such content.
4. Diagnostics and Procedures — content (slides or videos) showcasing effective treatment methods and procedures — therapeutic exercises, massages, gymnastics for osteochondrosis, popular osteopathic services. The main advantage is creating a positive emotional mood for the visitor and subtly promoting various services. Digital advertising is very appropriate here.
5. Vaccination — medical centers offer content on disease prevention and vaccination. This is relevant for centers that already offer vaccination services and for those planning to launch them. Clinics also actively broadcast advertisements for services, useful statistics, and current information. Using a Digital Signage player will help effectively convey these messages.
6. Entertaining and educational content eases the nervous system, improves mood, and dispels gloomy thoughts. Digital Signage systems allow for easy changes and updates to this content.
Undoubtedly, the key advantages of the clinic will build loyalty, increase recall, and enhance loyalty. Branch addresses, weather, and other current information will help orient visitors to the current situation and highlight important information.
Efficiently managing Digital Signage systems and software ensures seamless operations and timely content updates. These dynamic displays, along with advertising screens, play a pivotal role in modern healthcare centers. For those embarking on their digital journey, free Digital Signage software offers an excellent starting point.
The choice of a Digital Signage solution should align with the specific needs and focus of each medical institution. Ultimately, the primary goal for healthcare facility management is to implement digital communication methods that enhance service quality.
Software for digital signage allows hospitals, clinics, and medical centers to communicate effectively with patients, providing important information, reducing stress, and improving the overall experience of being in the facility. Digital Signage players play a crucial role in this process, ensuring the seamless playback of content.
Thanks to Digital Signage CMS, medical institutions can broadcast doctor appointment schedules, allowing patients to quickly orient themselves in terms of time and place of appointments.
Digital advertisements and content about the medical team help patients become more familiar with the specialists working at the medical facility. Patients can learn about the doctors’ education, qualifications, and experience, which builds trust and increases visitor satisfaction.
This not only facilitates navigation but also reduces the workload on staff who would otherwise spend time answering questions.
Content dedicated to diagnostics and procedures can include information about treatment methods, demonstrating their effectiveness. This includes videos or slides showing how therapeutic massages, gymnastics for osteochondrosis, or other popular procedures are performed. Such content not only informs but also sets a positive emotional tone for patients. Using Digital Signage players allows for easy changes and updates to information in real-time.
Captivating and informative content displayed on digital screens plays a vital role in easing patient anxiety within waiting areas. This engaging material can encompass intriguing facts, current news, weather updates, and other distractions that shift visitors’ focus away from negative thoughts, fostering a pleasant ambiance.
Digital signage management systems streamline content administration, allowing medical facilities to tailor information to individual patient needs and maintain top-notch service quality.
Moreover, free digital signage software presents an outstanding opportunity for healthcare institutions venturing into the digital realm. It empowers them to explore the potential of digital signage without significant financial commitments, offering options ranging from basic screen software to comprehensive systems complete with players, screens, software, and management tools.
By seamlessly integrating digital signage, medical facilities enhance service quality, lighten staff workloads, and elevate patient satisfaction. These dynamic displays are rapidly becoming indispensable in modern healthcare, revolutionizing communication and information dissemination.
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